Capital One customers were left frustrated on Thursday, January 16, as a widespread outage affected the bank’s online and mobile banking services. Many took to social media to express their discontent, citing difficulties in accessing their accounts and conducting transactions.

According to Capital One, the outage was caused by an unspecified technical issue. The bank apologized for the inconvenience and assured customers that it was working diligently to resolve the problem as soon as possible.

In a statement, Capital One said that it expected the outage to be fixed by the end of the day on Thursday. The bank advised customers to try logging in to their accounts again later in the evening, once the issue had been resolved.

In the meantime, customers were advised to visit their local Capital One branches or ATMs to conduct any urgent banking business. The bank also reminded customers that they could contact its customer service team for assistance with any questions or concerns.

The outage was a significant disruption for Capital One customers, who rely on the bank’s online and mobile services to manage their finances. However, the bank’s prompt response and efforts to resolve the issue quickly helped to mitigate the impact of the outage.

As the banking industry becomes increasingly reliant on digital technology, outages like this one highlight the importance of having robust systems in place to prevent and respond to technical issues. Capital One’s commitment to resolving the issue quickly and communicating with its customers is a positive step in maintaining customer trust and loyalty.