A nationwide e-commerce outage has left thousands of Walmart customers frustrated and unable to access the company’s online shopping platform. The issue, which was first reported by Downdetector, affected users attempting to check out or view items on Walmart.com.
According to reports, the outage began at approximately 10:00 AM EST, causing long wait times and errors for those trying to shop online. Customers took to social media to express their frustration, with many reporting that they were unable to add items to their shopping carts, complete transactions, or even access their account information.
“I was just about to checkout when the website crashed,” said one frustrated customer. “I ended up calling the store and waiting on hold for over an hour before they could help me.”
Walmart has apologized for the inconvenience and assured customers that they are working to resolve the issue as quickly as possible.
“Our e-commerce team is working diligently to restore service and ensure that our online shopping experience returns to normal,” said a spokesperson. “We understand the frustration this outage has caused and appreciate our customers’ patience and understanding.”
The company has not provided a specific timeline for when the website will be back online, but officials say they are making progress in resolving the issue.
In the meantime, Walmart is advising customers to try shopping on their mobile app or visiting one of their physical stores. The outage appears to have affected only the company’s e-commerce platform, with other services such as curbside pickup and grocery delivery remaining unaffected.
As the situation continues to unfold, customers are advised to check the Walmart website for updates on the status of the outage and when service is expected to be restored.
